Chicago’s Bus Tracker: Taking the Guesswork Out of Waiting for the Bus

One of the encouraging trends for American transit riders, in an otherwise bleak landscape of service cuts and fare hikes, is the growing number of agencies experimenting with ways to bring better information to their customers. Last summer Streetfilms explored how open transit data is helping to make riding the bus or the train more convenient in several cities.

Today’s follow-up looks at how better transit data is benefiting riders in Chicago. The Chicago Transit Authority’s “Bus Tracker” system is taking the mystery out of waiting for the bus, providing close-to-real-time information about when the next bus is coming. Riders can access this information online, on their mobile devices, and, in the Wicker Park-Bucktown district, in several cafes and shops.