Eyes on the Street: Will Mandatory TAP Strand Disabled Passengers?

Exit to Hope Street...Unless you are in a wheel chair. Photo: ##http://www.flickr.com/photos/erikgriswold/7366319168/##Erik Griswold/Flickr##

While just about everyone that doesn’t work for Metro or sit on their Board of Directors has major reservations about mandating TAP card ownership and locking fare gates at Metro rail stations, reader Erik Griswold has found a major issue that Metro has to address…that locking the gates could force handicapped passengers (or anyone needing an elevator) to have to pay multiple times or be re-routed in odd ways to leave the station.

The above picture was taken at 7th Street/Metro Center Station which serves both the Blue and Expo Light Rail Lines and the Red and Purple HRT/Subway lines.  Griswold explains:

ADA faregate, which is soon to be locked, leads to a lobby with no elevator to the surface. Once out of the paid-fare area, the wheelchair-or-other-elevator-dependent customer will have to purchase a new ticket (on the soon-to-be-required RFID (“TAP”) card which will cost an extra dollar to buy) in order to re-enter the station and head over to an exit with an elevator.

This will mean that while a wheelchair user can exit the station, they will then find themselves trapped in the ticket lobby in the background and will need to pay another fare at the Ticket Vending Machines(TVM) to get to another exit from the station that has an elevator to the surface.

ALSO ON STREETSBLOG

TAP is being fixed, but the turnstile debacle will not go away

|
Union Station. Photo: Jim91773/Flickr You might have noticed there has recently been much media attention centered on the problems of Metro’s TAP system and the gating of some of the Metro Rail stations. It all started when reporter Troy Anderson at the Daily News stumbled across this long festering situation that has been the object […]

Commentary on Metro Plan to Lock Subway Gates This Year

|
(Dana Gabbard is a Board Member of the Southern California Transit Advocates and an occasional contributor to Streetsblog.  When he opines, he does so on behalf of himself as a long-standing transit watcher.  Gabbard has written about the fare gate issue several times since Metro first proposed putting up gates in 2008 after years of […]

The latest Metrolink TAP solution

|
When you look over the list of 90 some posts I have contributed to this blog over the past few years, certain recurrent topics become apparent like the Wilshire bus lanes and the statewide bullet train project. Recently I have been quite involved in covering the effort by local agencies to assume management of the […]

Metro Taking a Look at New Fare Models

|
Editor’s note: I emailed a group of transit advocates to get their reactions to this story.  Only Kymberleigh Richards responded.  She’s quoted below, and her full statement can be read here. Finally, Metro’s fascination with installing fare gates at rail stations, despite near universal ridicule for the project, is starting to make sense. Tomorrow, another […]