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No Reading Streetsblog on the Bus: LADOT Rejects Wi-Fi for Buses

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In response to a City Council motion by Transportation Committee Chair Wendy Greuel and Councilman Tom LaBonge, the Los Angeles Department of Transportation studied the feasibility of providing Wi-Fi Internet service on Commuter Express Buses.  Their conclusion?  It’s too expensive to pursue right now.

The city estimates that the cost of installing the necessary equipment would be over $500,000, which would be more than enough to cover the cost of the Dodger shuttle for the next three years, with another $1.3 million needed for the first five years of service.   In addition, there was little enthusiasm from riders for the service.  Only 17% of riders who responded to an LADOT survey didn’t already have a Wi-Fi capable device and would use Wi-Fi if it were available on the bus.  Of that small number, over those interested were not willing to pay for that service.

While it would certainly be cool to have Internet provided on buses, LADOT is probably on the right track.  More and more people are able to access the Internet via cell phone, Wi-Fi card or other device.  By the time their contract expired in five years, the technology they provide could be nearly obsolete. 

Photo: Wad/Flickr 

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DASH to Offer Monthly Passes on All Routes

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The LADOT announced at today's City Council hearing that soon riders will be able to buy monthly DASH passes instead of carrying around a pocket full of quarters every time they want to take the bus. No date was given in the report for when monthlies will be available, but a successful pilot program has already been run on two lines, at the request of Councilmembers Tom LaBonge and Wendy Greuel. That some areas already have monthly passes suggests that all DASH riders will be able to get monthly passes before the summer.

The cost of a monthly DASH pass will be $9.00, or the current cost of 36 individual rides at the full fare. If a rider doesn't ride 36 times per month, LADOT suggests purchasing a ticket book which has 60 tickets for $15 and doesn't provide a discount over the base fare.

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LADOT’s Press Release on Downtown Fare Changes Probably Too Late to Control Blame

As we approach the start of the new year, we also get closer to the end of the free transfer between LADOT and Metro. While this blog seems to be the only people outside of city government that care about this "stealth fare hike" it is somewhat amusing to compare LA DOT's press release with that for Metro announcing the change.

Metro announces the policy change in a "just the facts" press release that states that Metro announced the policy change earlier this month. By beating LADOT to the punch (Metro's release beat LADOT's to the punch by over a week), Metro was able to control the early coverage of the story. None of the stories last week mentioned that the free transfer was eliminated because of a decision by Metro staff to eliminate the program.

LADOT's is more blunt, laying the blame directly at the feet of Metro.

LADOT REGRETS THIS CHANGE IN FARE POLICY BUT METRO’s DECISION NOT TO REIMBURSE LADOT FOR PASSENGERS USING METRO PASSES AND TAP CARDS ON OUR BUSES HAS LEFT US NO CHOICE BUT TO IMPLEMENT THIS POLICY

Because Metro beat LADOT to the punch with an earlier press release and because DASH drivers will be the ones informaing most DASH/Metro patrons of the change; the blame for this change will probably be laid on LADOT and not the staff at Metro who came to this decision.
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Update on Two Transit Fare Increases…

Metro and LADOT eliminating free transfers on Metro Monthly Passes: Thanks to Bart Reed of the Transit Coalition for tracking this down. As StreetHeat reported last week, the free transfer between Metro and Dash buses downtown will be eliminated on January 1, 2008 as part of Metro's roll out of the TAP cards. However, its going to be awhile until TAP is online on either LADOT or Metrolink buses. The TAP conversion target date for LADOT is late 2008 and Metrolink's is still to be determined. If you're concerned about the decision to eliminate this transfer, why not tell the boss at Metro about it?

Foothill Transit Fare Hike: We know that not many, if any, readers of this blog take Foothill Transit into the city. However, since our Governor believes that the way to a greener future is better cars and less congestion (not less cars and more transit options), we can bet that similar fare hikes are coming across the board.

There was some "good" news from Foothill Transit's executive board. The somewhat draconian increases scheduled for seniors and the disabled taking monthly passes was reduced by 20%. Apparently the record amount of complaints, first reported here, helped trim the increase. The Foothill Transit Governing Board will vote on these plans this week.
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Metro’s Stealth "Short Term" Fare Hike

We’ve spent a lot of time on this blog praising many of Metro’s transit expansion plans, but out of today’s City Council Transportation Committee Hearing came news that the administration, not board, of Metro has unilaterally decided to terminate its fare reimbursement agreement with LADOT. This means that starting January 1, commuters who use both DASH and METRO services will no longer see their Metro Monthly passes honored on DASH or other LADOT buses. Metro has decided to end its agreement to refund the city for people using a Metro Monthly pass on city busses, and the city cannot afford to close the created budget hole without charging their joint passengers separately for their trips on LADOT's buses.

Reaction from the three present City Council Members was both angry and confused. Why would Metro decide to do away with a program that helps 6,000 commuters choose transit over their car every day; and how could this decision be reached without the consent of Metro’s board?


Metro’s sacrificial lamb to the hearing was Terry Matsumoto, Chief Financial Services Officer and Treasurer. Matsumoto described the decision as a way to promote Metro’s upcoming TAP Card program and pointed out that (the far more expensive) "EZ Pass" Cards would still be honored on both lines. He also noted that Metro Passes are updated monthly with new stickers and it is confusing for both riders and Metro drivers when stickers are updated. Amusingly, nobody from LADOT, Metro or the City Council staff had a Metro monthly pass on them, so Matsumoto had to borrow one from a private citizen in the gallery to make his point.

Committee Chairwoman Wendy Gruel posed the question: so the current cards can be confusing and new ones are coming, so why not wait until those cards are available before doing away with discounts associated with the old cards?


Matsumoto explained that Metro has a "seven step process" for unveiling the TAP cards that included ending this reimbursement plan with LADOT. He also mentioned again that the stickers are confusing.


Next up was Councilman Richard Alarcón, a former Metro board member, who hit it out of the park. "This plan will have a greater burden on those that can least afford it, the elderly and students. We’re talking about effecting people’s food decisions. You’re going to take riders out of the system, you’re going to push them out. Then, you expect them to come back in once there’s a new card?" Alarcón went on to express shock that this decision could be made without board approval, despite Matsumoto’s protests that the board was notified just not consulted. The board wasn't consulted because the decision to enter into an agreement with the city to reimburse them for usage of the Metro Monthly pass was made at the staff, not board, level.


When asked directly what savings Metro would see from this move, Matsumoto calculated the yearly savings to be $758,000. When pressed further by Alarcón if the finances had anything to do with the decision to end the refunds, Matsumoto conceded that "it might be somewhat a fiscal decision."


StreetHeat favorite Bill Rosendahl went a rhetorical step further than Alarcón and called the decision, "an example of the dysfunction at Metro and their relationship with DOT."


The committee voted to direct LADOT to try and work with MTA to solve this problem before the New Year and ask the Metro Board to step in and overrule the staff decision. The full city council will vote on this matter Friday and you can expect it to be a topic of conversation at the November Metro Board Meeting.


(editor's note: a full report on the council committee meeting will appear sometime tomorrow including coverage of the confirmation of Rita Robinson as General Manager to LADOT, an update on "Safe Streets to School" and a Street Heat apology to the city's bikes department.)